Fluentsoft collects data from you through our interactions with you and through our products. The data we collect depends on the context of your interactions with Fluentsoft and the choices you make, including your privacy settings and the products and features you use. You provide some data to us directly (e.g., contact information, job information), we collect data about your interactions with and use of our products (e.g., cookies or other electronic trackers, customer relationship management information), and we obtain data about you from third parties (e.g., information from an Fluentsoft partner or information about your attendance at an event sponsored by Fluentsoft).
When you interact with us, we collect information sent to us by your device. The information we collect may include data about the pages you access, your computer IP address, device ID or unique identifier, device type, geolocation information, computer and connection information, and mobile network information.
You have choices about the technology you use and the data you share with us. When we ask you to provide personal data, you may decline. However, many of our products require some personal data to provide you with a service. If you choose not to provide that necessary data, you will not be able to use that product or feature. Similarly, where we need personal data by law or to enter into or carry out a contract with you, we will not be able to proceed if you do not provide the data. We will let you know if not providing the personal information will result in our inability to provide you with a product or service. In cases where providing personal data is optional, certain features like personalization will not work if you choose not to provide the personal data.
If you are applying for a job with either Fluentsoft or one of its customers, we collect additional information related to your employment application.
For job applicants using Fluentsoft’s Talent Science software to apply to an Fluentsoft customer, we share your personal information and our assessment with Fluentsoft’s customer to whom you are applying (or for whom you already work). Our assessment uses the information you provide to help our customers develop their workforce.
At our customer’s or your request, we may disclose your personal data to third parties for employment screening, background checks, credential verification services, or other similar services related to verifying the accuracy of the information you have provided. If you do not want your personal data, (including test results or background checks) used as described here, you should not provide us with your personal data. Not providing the personal data will preclude you from proceeding with your Talent Science application.
For job applicants applying directly to Fluentsoft, we use the personal data you have provided to make employment decisions, as well as for our other legitimate business purposes, such as workforce analysis, gaining a greater understanding of our applicants, attracting talented individuals, and providing you with information about job vacancies at Fluentsoft. We also use your data to comply with our legal obligations, such as applicable immigration or employment laws.
Fluentsoft uses the data we collect about you to provide you with rewarding, interactive experiences. In particular, we use data to:
We also use the data for our business purposes, including analyzing our performance, meeting our legal obligations, and developing our workforce. To achieve these purposes, we sometimes combine data we collect from different contexts to give you a better experience, to make informed business decisions, and for other legitimate reasons. For example, we may combine information we have about your current engagement with our products with information relating to your other interactions with Fluentsoft, including your attendance at Fluentsoft sponsored events. We may also combine data in other contexts.
You have choices about how Fluentsoft collects and uses your data. You can exercise your data protection rights by contacting Fluentsoft. You have certain rights, including to access, correct, erase, object to, or restrict our use of your personal data. You may also withdraw your consent for our use of your personal information, if applicable. In some circumstances, you may request a copy of your personal information in a usable electronic format. In some cases, your access or control of your personal data may be limited, where required or permitted by applicable law. Where applicable, you may also lodge a complaint with your local data protection authority.
Fluentsoft is a global organization with its headquarters in the United States. We may share your personal information among Fluentsoft, our affiliates, our service providers, and other third parties that may be outside the country in which you reside. We have put in place appropriate safeguards to handle the transfers of data to ensure that your personal information is handled as described in this policy.
If you use an email address provided by your employer or another organization to access Fluentsoft products, that organization has the ability to control and administer your Fluentsoft product account, as well as the ability to access and process your data.
Generally, we will keep your personal data for the duration of our relationship with you. After our relationship ends, we will retain your personal information for a period of time that permits us to satisfy the following purposes: record retention as may be required by applicable law, for use in a legal claim or proceeding, to address any complaints we receive regarding our products or services, or other legitimate business reasons.
The security of your personal data is important to us. We use appropriate technical and organizational measures to protect the security of your data.
In connection with the products and services we provide, we may transfer personal information to companies that help us provide our products and services. Transfers to these third parties are governed by our agreements with our customers.
From time to time, we may modify or update this policy. You can see at the top of the policy when it was last updated. If we substantially modify this policy, we will notify you of the changes by posting them on our website. Any changes to our policy are effective as of the date we post such changes, unless we inform you otherwise. If we modify our policy in a way that would have a substantial impact on the nature of processing or your privacy rights, we would provide sufficient advance notice to provide you with an opportunity to exercise your rights.
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